Refund policy

 

 

WE TAKE CARE OF OUR CUSTOMERS

Return Policy: 
Please note that, as a general policy, we do not accept returns or exchanges unless the item you purchased is defective or damaged. If you receive a defective or damaged item, please contact our customer service team within 7 days of receiving your order. 

Refund Policy: 
Regrettably, we do not offer refunds for change of mind or size preference. All sales are final, and we encourage customers to carefully review their selections before completing the purchase.

Defective or Damaged Items: 
In the rare event that you receive a defective or damaged item, please contact us immediately with your order number and a photo/video of the issue. We will assess the situation and provide further instructions on how to proceed.

Contact Information: 
For any inquiries or concerns, please reach out to us at info@engulfthelabel. We are here to assist you in any way we can.

While we understand that our policies may differ from some other retailers, we believe in transparency and appreciate your understanding as a small business. Thank you for choosing Engulf The Label.